Letoro Grooming • Bandar Puteri Puchong

4.5(162) See reviews on Google ✓ Verified

Mobile & Home GroomingBreed-Specific GroomingFull-Service & Spa GroomingCat GroomingPet Hotel & Boarding with GroomingDog Grooming

composite score

Services: Mobile & Home Grooming, Breed-Specific Grooming, Full-Service & Spa Grooming
Reviews: 162

What recent reviews say

Letoro Bandar Puteri Puchong earns strong marks for friendly, attentive staff and quality grooming, with customers praising breed expertise and professional handling of difficult animals. However, serious safety and sanitation concerns surface in recent complaints, including inappropriate animal containment and a case of skin disease allegedly contracted post-bath. Pricing remains competitive for dogs and cats, though non-standard pets attract higher charges.

Praised for

attentive and friendly staff
skilled handling of difficult dogs
quality grooming results with before-and-after documentation
reasonable pricing
adoption and rescue support
professional cat grooming
thorough care for pet wellbeing
vet-recommended

Watch-outs

unsafe animal handling practices (mixing carnivores and prey animals)
poor sanitation leading to skin disease
inconsistent grooming quality
overpricing for non-standard pets
insensitive customer service remarks

friendly-staffskilled-groomergood-valuebreed-expertisestress-free-petsgood-finishingrough-handlingpet-injury-or-incidentclean-facility

Strengths

breed-specific expertise (handles difficult temperaments like Shih Tzus)
rescue and adoption advocacy
professional cat grooming
WhatsApp booking convenience

How we scored this

Methodology

Star rating 68

Review volume 96

Review recency 100

Review sentiment 67

Profile completeness 100

Verification 30

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