Soul Kittie Pet House Puchong 心灵知喵 - Pet Hotel , Grooming , DayCare , Boarding & Retail

2.8(11) See reviews on Google ✓ Verified

Breed-Specific GroomingFull-Service & Spa GroomingCat GroomingPet Hotel & Boarding with GroomingDog Grooming

51 low data

composite score

Services: Breed-Specific Grooming, Full-Service & Spa Grooming, Cat Grooming
Reviews: 11

What recent reviews say

Soul Kittie offers boarding, grooming, and retail, but reviewers report serious quality control issues including botched haircuts, parasitic infections contracted during grooming, and manipulative sales tactics. While some praise the facility's cleanliness and occasional friendly service, the consistent pattern of health incidents and staff misconduct undermines trust in their core grooming and care operations.

Based on limited recent reviews, so treat this as low-confidence.

Praised for

cute puppies and kittens available
clean facility and cozy environment
friendly and attentive staff (when present)
organized boarding with home-cooked meals
reasonable pricing on some items

Watch-outs

poor grooming quality with uneven cuts and mismatched client requests
hygiene failures resulting in ticks and lice transmission
aggressive upselling of overpriced food and supplements
staff dishonesty and pressure to leave fake reviews
lack of proper care protocols for unvaccinated puppies
unprofessional handling and rude customer interactions

clean-facilityfriendly-staffoverpricedrough-handlingpoor-communicationinconsistent-resultspet-injury-or-incident

Strengths

organized boarding with home-cooked meals and feeding videos
clean facility layout with staff assistance for access
breed-specialist retail operations

How we scored this

Methodology

Star rating 38

Review volume 47

Review recency 82

Review sentiment 42

Profile completeness 100

Verification 30

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